Skip to content
All case studies
Financial Services

A Series C Fintech Reduced Unauthorized AI Payment Approvals by 99.7%

A Series C fintech with 200 engineers, processing $2B in annual payments. Their AI agents handle invoice routing, payment approvals, and vendor payments across Stripe, NetSuite, and internal payment APIs.

The Challenge

What they were facing

$340K

in unauthorized AI-initiated payments in Q3 2025

47

AI-initiated payments above policy thresholds went unreviewed

120 hrs/mo

compliance team spent on manual audit reconstruction

How it works

See the difference

AI Agent receives invoice

Vendor: Acme Corp, Amount: $50,000

AI approves payment

No policy check, no risk scoring

Payment executes

$50,000 transferred

Log entry created

Flat text log, no evidence chain

The Solution

What they deployed

  • Installed the FinOps domain pack (MIR-500) with 38 payment-specific intent classifications
  • Configured thresholds: auto-approve below $5K, escalate $5K-$50K, deny above $50K without dual approval
  • Connected Stripe, NetSuite, and internal payment API via Intended connectors
  • Deployed in 15 minutes with zero code changes to existing AI agents
  • Enabled real-time Slack notifications for escalated payment decisions

Implementation

From zero to governed

Day 1

Connect

Integrated Intended SDK into payment AI agents. Connected Stripe and NetSuite via pre-built connectors.

Day 2-3

Configure

Installed FinOps domain pack. Defined payment thresholds, vendor allowlists, and escalation workflows.

Day 4-5

Validate

Ran shadow mode on production traffic. Verified 100% of payment intents were correctly classified.

Day 6

Enforce

Switched from shadow to enforce mode. First unauthorized payment blocked within 2 hours.

Results

Measurable impact

0.0%

Reduction in unauthorized payments

$0

Policy-violating transactions

Since deployment

0%

Decisions auto-resolved

No human needed

0 hrs

Audit preparation time

Down from 120 hrs/month

Decision Replay

Real decisions, full trace

2026-03-15 09:14:22finops.payment.vendor-paymentRISK: 12/100ALLOW23ms

Invoice #INV-4821 from CloudHost Inc. for $2,340 monthly hosting

Resolved by: Policy: auto-approve < $5K, known vendor

2026-03-15 09:31:07finops.payment.vendor-paymentRISK: 54/100ESCALATE31ms

Invoice #INV-4822 from DataPipe Ltd. for $18,500 data processing

Resolved by: VP Finance (manual approval in 4m 12s)

2026-03-15 10:02:44finops.payment.vendor-paymentRISK: 8/100ALLOW19ms

Invoice #INV-4823 from Office Supplies Co. for $890

Resolved by: Policy: auto-approve < $5K, known vendor

2026-03-15 11:17:33finops.payment.vendor-paymentRISK: 91/100DENY18ms

Invoice #INV-4824 from Unknown Vendor LLC for $72,000 consulting

Resolved by: Policy: deny > $50K without dual approval + unknown vendor

2026-03-15 14:45:19finops.payment.batch-transferRISK: 38/100ALLOW42ms

Batch payroll transfer for 45 contractors, total $127,400

Resolved by: Policy: pre-authorized recurring batch, known payroll schedule

We went from scrambling to reconstruct audit trails after the fact to having cryptographic proof of every payment decision before it executes. Our SOC 2 auditor said it was the most complete evidence bundle they had ever seen.

VP Engineering, Series C Fintech

Start governing AI payments

Free to start. No credit card required. See every AI decision from day one.