Legal · the contracts

Read the contracts.

Customer agreements, privacy policy, security posture, EU AI Act guidance, coordinated disclosure. All linked. Last-modified dates on every page.

01 · Customer agreements

Terms of Service

Master agreement between you and Intended, Inc.

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Data Processing Addendum

DPA covering processing of personal data on your behalf.

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Service Level Agreement

Uptime, latency, and incident-response commitments.

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Acceptable Use Policy

What you can and cannot run on Intended.

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02 · Privacy

Privacy Policy

What we collect, why, and how we protect it.

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AI & Data Use Notice

When Intended uses AI, what data goes where, and how we improve the product.

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Cookie Policy

Cookies and tracking technologies used by intended.so.

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Subprocessors

Vendors who process customer data on our behalf.

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AI Subprocessors · Data Flow

Which model providers process which data, with what scope.

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03 · Compliance & disclosure

Security

Posture, certifications, encryption, access controls.

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Accessibility Statement

Our WCAG 2.1 AA commitment, known limitations, and how to report issues.

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VPAT

Accessibility conformance report.

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EU AI Act

How Intended sits in the EU AI Act framework.

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AI Act Guidance

Operator-facing guidance on Article 50 disclosure obligations.

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Coordinated Disclosure

How to report security issues to Intended.

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Questions on any of this?

Legal questions: legal@intended.so. Security: security@intended.so.